Advice and answers from the EPROLO team
Dragon Boat Festival Leave - Limited Operations Notice
Dear Partner,
We hope you are doing well. We are writing to inform you about an upcoming holiday at EPROLO. In celebration of the Dragon Boat Festival, all departments, including the warehouse staff, purchasing department, and customer support, will be taking a well-deserved break on June 22.
During this time, our team will be off-duty to participate in the festivities and spend time with their loved ones. However, we want to assure you that as soon as the holiday concludes, we will be back in full swing, ready to serve you with our utmost dedication and support.
While we strive to provide uninterrupted service, please note that there might be some minor delays in processing orders, responding to inquiries, and managing warehouse operations during the holiday. We kindly ask for your understanding in case there are any temporary disruptions. Rest assured, we will make every effort to minimize any inconvenience caused and return to normal operations as quickly as possible.
Once the holiday concludes, our warehouse staff will promptly resume processing and shipping your orders. Our purchasing department will be available to handle any procurement needs or inquiries you may have. Additionally, our customer support team will be back in action, ready to address your queries and provide the assistance you require.
We appreciate your patience and cooperation during this festive period. Your satisfaction is of utmost importance to us, and we will do everything we can to ensure a seamless experience once we resume regular operations.
Should you have any urgent matters or time-sensitive concerns during the holiday, please email us at support@eprolo.com, and we will make it a priority to address them promptly upon our return.
Thank you for choosing EPROLO as your trusted partner. We wish you a joyful and memorable Dragon Boat Festival!
Best regards,
EPROLO Team